• Home
  • Privacy policy

Privacy policy

Privacy Policy

Make Chaos Limited (trading as KuziTees)
Registered in England and Wales
Registered Office: Unit 7, Victoria Enterprise Estate, Victoria Avenue , Peacehaven
BN10 8HJ United Kingdom

Website: www.kuzitees.com
Email: shop@kuzitees.com

Last updated: 7 March 2026

 

1. Introduction

This Privacy Policy explains how Make Chaos Limited (“KuziTees”, “we”, “us”, “our”) collects, uses, stores and protects your personal data when you:

  • Visit our website
  • Place an order
  • Contact us
  • Subscribe to marketing
  • Interact with our services

We act as the data controller under:

  • UK General Data Protection Regulation (UK GDPR)
  • EU General Data Protection Regulation (EU GDPR)
  • Data Protection Act 2018

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. The Personal Data We Collect

We may collect the following categories of personal data:

Information You Provide Directly

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order details
  • Account login information
  • Communications and correspondence

Payment Information

Payments are processed securely by third-party payment providers (e.g. Shopify Payments, Stripe, PayPal). We do not store full credit or debit card details.

Automatically Collected Data

When you browse our website, we may collect:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Pages visited
  • Interaction data
  • Cookies and tracking data

Marketing & Preferences

  • Email subscription preferences
  • Purchase history
  • Engagement with marketing communications

3. How We Use Your Personal Data

We process your personal data on the following lawful bases:

Contractual Necessity

To:

  • Process and fulfil orders
  • Deliver products
  • Manage returns and refunds
  • Provide customer service

Legitimate Interests

To:

  • Prevent fraud and chargebacks
  • Monitor suspicious transactions
  • Improve website performance
  • Analyse customer behaviour
  • Protect business operations
  • Enforce our Terms of Service

Legal Obligations

To:

  • Comply with tax and accounting regulations
  • Respond to lawful requests
  • Maintain statutory records

Consent

To:

  • Send marketing communications
  • Use non-essential cookies

You may withdraw consent at any time.

4. Marketing Communications

If you opt in to receive marketing emails, we may send you information about:

  • New products
  • Limited releases
  • Promotions
  • Events
  • Brand updates

You may unsubscribe at any time using the link in any marketing email.

We do not sell your personal data to third parties.

5. Sharing Your Information

We may share personal data with trusted service providers where necessary, including:

  • Website hosting providers (e.g. Shopify)
  • Payment processors
  • Shipping and fulfilment partners
  • Email marketing platforms
  • Analytics providers
  • Professional advisers (legal, accounting)
  • Fraud prevention services

All service providers are required to process data in accordance with applicable data protection laws.

We may disclose information where required by law.

6. International Transfers

Some service providers may be located outside the UK or EU.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including:

  • UK International Data Transfer Agreements (IDTA)
  • Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequacy decisions

7. Data Retention

We retain personal data only for as long as necessary for:

  • Fulfilling orders
  • Legal and tax compliance
  • Fraud prevention
  • Resolving disputes

Transaction records may be retained for up to 6 years in line with UK tax law.

8. Your Rights

Under UK and EU data protection law, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent

To exercise your rights, contact shop@kuzitees.com

We may request proof of identity before processing requests.

We reserve the right to refuse requests that are manifestly unfounded, excessive or repetitive, as permitted by law.

9. Security

We implement appropriate technical and organisational measures to protect your personal data.

However, no online transmission is completely secure. You provide data at your own risk.

10. Cookies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyse website traffic
  • Improve user experience
  • Deliver relevant advertising

You may manage cookies through your browser settings.

For full details, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party sites.

12. Children’s Data

Our website is not intended for children under 16.

We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will delete it.

13. Complaints

If you are dissatisfied with how we handle your personal data, please contact us first.

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
www.ico.org.uk

If you are located in the EU, you may contact your local supervisory authority.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

The version in force at the time of data collection will apply.