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Mystery Bag & Box
£7.50
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£7.50
Make Chaos Limited (trading as KuziTees)
Registered in England and Wales
Registered Office: Unit 7, Victoria Enterprise Estate, Victoria Avenue
Peacehaven, BN10 8HJ, United Kingdom
Website: www.kuzitees.com
Email: shop@kuzitees.com
Last updated: 7 March 2026
This Shipping Policy forms part of our Terms of Service and applies to all purchases made via our website.
By placing an order, you agree to this policy.
Orders are typically processed within 2–5 business days (Monday–Friday, excluding public holidays).
Certain products may require longer processing times, including:
Processing times are estimates only and not guaranteed.
Shipping costs are calculated at checkout based on:
Shipping fees are non-refundable unless goods are faulty or misdescribed.
We aim to keep stock levels accurate; however, discrepancies may occur.
If an item becomes unavailable after purchase, we reserve the right to:
Estimated delivery: 2-7 business days after dispatch.
Estimated delivery: 7-16 business days after dispatch.
Delivery estimates are not guaranteed and may be affected by:
Courier delays
Customs clearance
Industrial action
Weather conditions
Force majeure events
We are not liable for courier delays once goods have been dispatched.
Under the Consumer Rights Act 2015, goods must be delivered within 30 days unless otherwise agreed.
If delivery does not occur within 30 days, you may:
Agree a new delivery date, or
Cancel the contract for a full refund if delivery is not made within a reasonable additional period.
Ownership of goods transfers once full payment is received.
Risk transfers to you upon delivery to the address provided at checkout.
If you provide incorrect delivery information, we are not responsible for loss or delay.
You are responsible for ensuring your delivery details are correct.
If incorrect information results in:
We reserve the right to charge additional re-shipping costs.
Address changes after dispatch cannot be guaranteed.
International orders may be subject to:
These charges are not included unless explicitly stated.
We ship on a Delivered Duties Unpaid (DDU) basis unless otherwise specified.
If you refuse to pay customs charges and the parcel is returned:
We are not liable for customs delays or seizure.
If your parcel appears lost:
Refunds or replacements will only be issued once the courier confirms the parcel as lost.
If tracking confirms delivery to the address provided, we are not automatically liable for theft after delivery.
If your parcel arrives visibly damaged:
Failure to notify us promptly may affect the outcome of your claim.
We reserve the right to investigate all damage claims before issuing remedies.
Some orders may be shipped in multiple parcels and may arrive separately.
No additional shipping charge will apply unless stated at checkout.
For made-to-order or print-on-demand items:
Orders may only be cancelled within 4 hours of placement
Once production begins, cancellation may not be possible
After dispatch, orders cannot be cancelled and must follow our Returns & Refunds Policy.
Parcels may be insured subject to courier terms.
Where loss or damage occurs, remedies are subject to courier investigation procedures.
We reserve the right to await courier confirmation before issuing a refund or replacement.
We are not liable for shipping delays caused by events beyond our reasonable control, including:
We reserve the right to amend this Shipping Policy at any time.
The version in force at the time of purchase applies to your order.
