Terms of service

Terms of Service

Make Chaos Limited (trading as KuziTees)
Registered in England and Wales
Registered Office: Unit 7, Victoria Enterprise Estate, Victoria Avenue,             Peacehaven, BN10 8HJ, United Kingdom

Website: www.kuzitees.com
Email: shop@kuzitees.com

Last updated: 7 March 2026

 


1. Overview

These Terms of Service (“Terms”) govern your use of www.kuzitees.com (“Website”) and any purchases made from KuziTees.

By accessing our Website or placing an order, you confirm that you:

  • Have read and understood these Terms
  • Agree to be legally bound by them
  • Are at least 13 years old (or have parental consent where legally permitted)

If you do not agree, you must not use this Website.

These Terms incorporate our:

  • Returns & Refunds Policy
  • Shipping Policy
  • Privacy Policy
  • Purchase Options & Cancellation Policy (where applicable)

2. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

The version in force at the time of your purchase will apply to your order.

Continued use of the Website constitutes acceptance of any changes.

3. Use of Website

You agree not to:

  • Use our Website for unlawful purposes
  • Infringe intellectual property rights
  • Attempt to hack, scrape, or disrupt the Website
  • Use automated systems to extract data
  • Transmit malicious code
  • Engage in fraudulent activity

We reserve the right to suspend or terminate access for breach of these Terms.

4. Orders & Contract Formation

All orders are subject to acceptance by us.

A legally binding contract is formed only when we issue an order confirmation or dispatch confirmation.

We reserve the right to:

  • Refuse any order
  • Cancel suspicious transactions
  • Limit quantities per customer
  • Refuse bulk or reseller purchases

If we cancel your order, we will refund any payment received.

5. Pricing & Payment

All prices are displayed in GBP unless otherwise stated.

We reserve the right to:

  • Change prices without notice
  • Correct pricing errors
  • Cancel orders placed at an incorrect price

Payment must be received in full before dispatch.

Payments are processed via secure third-party providers. We do not store full payment card details.

6. Product Descriptions & Variations

We aim to display products accurately; however:

  • Colours may vary due to screen settings
  • Print placement may vary
  • Minor garment differences may occur
  • Sizing tolerances may apply

Website images may include illustrative mock-ups.

Minor variations do not constitute a fault.

7. Made-to-Order & Limited Products

Certain products may be:

  • Made-to-order
  • Print-on-demand
  • Limited run
  • Exclusive releases

Cancellation rights for such items are governed by our Purchase Options & Cancellation Policy.

8. International Orders

If ordering outside the UK:

  • You are responsible for customs duties, import taxes and handling charges
  • We are not liable for customs delays
  • Risk passes to you upon delivery

9. Delivery

Delivery estimates are not guaranteed.

We are not liable for delays caused by:

  • Couriers
  • Customs
  • Incorrect address details
  • Industrial action
  • Force majeure events

Under UK law, goods must be delivered within 30 days unless otherwise agreed.

10. Returns & Refunds

Returns are governed by our Returns & Refunds Policy.

Nothing in these Terms limits your statutory rights under applicable consumer law.

11. Intellectual Property

All content on this Website, including:

  • Designs
  • Artwork
  • Logos
  • Graphics
  • Product descriptions
  • Branding
  • Images
  • Layout and website structure

are owned by or licensed to Make Chaos Limited.

You may not:

  • Reproduce
  • Distribute
  • Modify
  • Resell
  • Commercially exploit
  • Mint as NFTs
  • Use for AI training or data scraping

without express written permission.

Unauthorised use may result in legal action.

12. User-Generated Content

If you submit content (including reviews, images, tags or social media mentions), you grant us a worldwide, royalty-free, perpetual licence to use, reproduce, edit and distribute such content for marketing and promotional purposes.

You confirm that:

  • You own the rights to the content
  • It does not infringe third-party rights
  • It is not unlawful or defamatory

We reserve the right to remove content at our discretion.

13. Fraud Prevention & Chargebacks

We actively monitor transactions for fraud.

We reserve the right to:

  • Cancel suspicious orders
  • Request additional verification
  • Refuse future purchases
  • Dispute chargebacks
  • Recover administrative losses from fraudulent disputes

Initiating a chargeback without first contacting us may result in account suspension.

14. Disclaimer of Warranties

To the fullest extent permitted by law:

  • Our Website is provided “as is” and “as available”
  • We do not guarantee uninterrupted or error-free access

Nothing in these Terms excludes liability that cannot legally be excluded.

15. Limitation of Liability

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any matter that cannot legally be excluded

Subject to the above:

Our total liability arising from any claim shall not exceed the amount paid by you for the relevant product.

We are not liable for:

  • Indirect losses
  • Loss of profit
  • Loss of business
  • Loss of opportunity
  • Reputational damage

16. Indemnity

You agree to indemnify and hold harmless Make Chaos Limited from any claims arising from:

  • Your breach of these Terms
  • Your misuse of the Website
  • Your violation of third-party rights

17. Force Majeure

We are not liable for failure to perform obligations due to events beyond our reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Supply chain disruption
  • Industrial action
  • Pandemic

18. Severability

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

19. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer residing outside England and Wales, you may benefit from mandatory provisions of your local consumer protection laws.

Disputes shall be subject to the jurisdiction of the courts of England and Wales, except where consumer protection law provides otherwise.

EU consumers may access the EU Online Dispute Resolution platform.

20. Contact Information

For questions regarding these Terms:

Email: shop@kuzitees.com
Website: www.kuzitees.com